Northern Lakes Arts Association Ticket Policy

At Northern Lakes Arts Association (NLAA), we strive to provide an enjoyable and accessible theatre experience for all patrons. Please review our ticket policies below before purchasing.

General Ticket Policies

• All Sales Are Final – Tickets are non-refundable.

• Ticket Exchanges – Tickets may be exchanged for another performance of the same production, subject to availability. A $5 exchange fee applies, which is waived for NLAA members. Exchanges must be requested at least 24 hours before the scheduled performance.

• Late Seating – Latecomers will be seated at the discretion of the house manager and may be placed in designated areas to minimize disruption.

• Inclement Weather Policy – Performances will proceed as scheduled unless deemed unsafe. In the event of a cancellation, ticket holders will be contacted regarding rescheduling or credit options.

• Accessibility Accommodations – We are committed to making our performances accessible. If you require accommodations, please contact us in advance to ensure we can best meet your needs.

Pay What You Can Nights

• Tickets for Pay What You Can performances start at a minimum of $5.

• Patrons may contribute any amount above the minimum, with full-price ticket purchases helping to support theatre accessibility for others.

• Limited at-the-door tickets are available on a first-come, first-served basis.

• No refunds apply to Pay What You Can tickets, and standard ticket exchange policies remain in effect.

Group Sales & Special Discounts

• Group Discounts – Special rates may be available for groups of 10 or more. Contact us for details.

If you have any questions please reach out via email at Contact@northernlakesarts.org or by calling 218-235-9937